Privacy Policy
Last updated: July 13, 2026
1. Data Collection
We only collect information necessary to operate our service: full name, email address, phone number, country, timezone, billing details, and connection metadata of linked WhatsApp Business accounts.
2. How We Use Your Data
Your personal details are used solely to provide, secure, and improve our messaging and CRM services, manage subscriptions, and send important technical or billing notifications.
3. Message Processing and Data Privacy
WaSafe acts as a data processor for your WhatsApp messages. Conversations are transmitted securely through our network infrastructure and stored temporarily on our database servers solely to power your shared inbox and CRM dashboard. We never sell, lease, or share your business data or customer records with third-party networks.
4. Cookies and Preferences
We use secure, essential cookies to manage your login session and save your language selection (English or French). These cookies are not used for tracking or marketing purposes.
5. Data Security
We implement state-of-the-art security practices, including database encryption, TLS/SSL transport protocols, and access controls to defend your business records from unauthorized exposure or leaks.
6. Your Rights and Erasure
You retain complete rights to access, update, or request the deletion of your personal data. You can perform these requests at any time by raising a technical support ticket in the workspace dashboard or by email.