Terms of Service (ToS)
Last updated: July 13, 2026
1. Services Overview
WaSafe provides a managed WhatsApp Business communication infrastructure, including shared multi-agent inboxes, visual automation builders, and CRM integrations tailored for e-commerce workflows.
2. Account Registration and Access
To access our platform, you must create a valid account and provide accurate information. You are solely responsible for safeguarding your login credentials. Only one free trial account is permitted per business.
3. WhatsApp Policy Compliance
Users must strictly comply with the WhatsApp Business Terms of Service and commerce policies. Sending unsolicited messages (spam), advertising prohibited items, or conducting abusive campaigns is strictly banned and will lead to immediate account suspension without refund.
4. Subscriptions and Billing
Subscriptions are billed monthly in Moroccan Dirhams (MAD) based on the chosen plan. Manual local payments (bank transfers, cash deposits) are processed and activated only after confirmation of fund receipt.
5. Limitation of Liability
WaSafe strives to maintain maximum uptime for its infrastructure. However, we cannot be held responsible for account suspensions, number blockages enforced by WhatsApp, or disruptions caused by external API changes or network issues.
6. Amendments to Terms
We reserve the right to modify these terms at any time. Continued use of our platform after updates are posted constitutes explicit agreement to the revised terms of service.